The overall objective of the CSRP is to enhance the capacity of the civil service so that it will be effective, efficient, transparent, accountable, ethical, performance oriented, and that it promotes good governance, provides client-oriented service delivery and is supportive of the Government’s social and economic development policies and private sector development. Its specific objectives are the following.
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Ensure the ability of federal and regional governments in efficient and effective service delivery as well as equity in the treatment of clients on a sustainable basis.
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Ensure that federal and regional governments have staff with significantly better understanding, appreciation and management of public service delivery issues.
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Ensure that federal civil service institutions re-orient their planning, management and performance evaluation to strategic management issues, and have staff with the capacity to undertake planning, management and performance evaluation
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Ensure that regional governments have staff with the capacity to undertake planning, management and performance evaluation on strategic management approaches
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Ensure better understanding of, and commitment to, the proper conduct of government business and to safeguard public property.
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Enable the police and the judiciary to have significantly stronger ability to investigate and judge cases of impropriety in civil service delivery.
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Ensure that the media will be able to investigate and report cases of impropriety and corruption in government and the civil service
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Ensure that federal and regional governments manage and promote staff on the basis of performance and in a fair and honest manner
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Ensure that federal and regional governments operate within a comprehensive and complete legal framework for civil service in human resource management
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Ensure that federal and regional governments have staff with significantly better skills in human resource management.
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Ensure that federal and regional governments train staff of civil service institutions to implement government policies and priorities
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Ensure that federal and regional governments are governed by comprehensive legal frameworks for financial managemen
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Ensure that federal and regional governments operate budgetary systems showing informed and rational annual and medium-term resource allocation reflecting government objectives and priorities
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Ensure that federal and regional governments have in place improved accountability to elected representatives.Ensure that federal and regional governments make proper arrangements for acquiring, safeguarding and controlling financial and physical assets.
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Ensure that federal and regional governments have staff with significantly better financial management skills.
The most important beneficiary of the CSRP is the Ethiopian public who will deal with a client-responsive civil service providing quality services with integrity. At the end of the reform, the civil service staff and work force will be a self-confident, competitive group inspired by a sense of service to the public. The private sector will reduce its transaction costs of doing business with the civil service.